if there are any issues with the product you received and we are more than happy to speak with you. If you are still wanting to return your unopened product, please see below for the expectations an acceptable return (s) and our Returns Process.
You may return, only products that are damaged, defective or unopened, unused and re-sellable products, within within 10 calendar days of shipment and proof of purchase reference number. It will be at the discretion of CRYSTALZ for a refund or product credit. If there is a problem with any product you receive, you must notify us within 48 hours of receiving the product. In rare cases we might offer a product credit if the situation is relevant. If we have agreed to refund or credit you for a product, we will reimburse the return shipping costs if the return is an error on part of CRYSTALZ.
No RMA is needed and the customer is responsible for
return shipping costs.
If you have any questions about whether your product is eligible for Returns, please feel free to contact us : crystalz@lokahileaf,com
We are not able to accept back any product that has been opened or used**
Email us at
The product must be received within the 10-day time from the tracking shipment delivery date.
Return and Refund Policy; 7/17/2021
We founded Lokahi Leaf with one goal in mind: giving our customers a fair, rewarding, and enjoyable shopping experience. Our store policies are detailed below, please have a look and contact us to learn more.
Privacy & Safety
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us, such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing and text messaging: With your permission, we may send you emails about our store, new products and other updates.
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at email@example.com
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service
THIRD PARTY DISCLOSURE
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
When you click on links at our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
To protect your personal information, we take reasonable precautions and follow the industry’s best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with an AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional industry standards.
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
Send your inquiries to firstname.lastname@example.org
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